Polestar Specialist (Sales Advisor)

The opportunity

We're currently looking for Polestar Specialists with start as soon as possible until the end of the year. Someone to join our one of our Spaces in order to deliver an educational, immersive and exciting experience to all of our current and future customers. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. Polestar has a new take on automotive retail, unlike conventional car dealerships or showrooms, Polestar Spaces are carefully designed, unique retail environments. Our Spaces are centrally located, staffed with product specialists, and echoing the design language of everything Polestar. This position is part-time, around 15-20 hours per week, with shifts normally during afternoons and weekends at our Spaces in Vienna, Graz or in Linz – making the role ideal for students. 

The Space team is Polestar's front line and is the brand advocate and supports their mission by creating memorable experiences for our visitors. As Polestar Specialist, you will ensure that visitors are inspired and supported to learn about Polestar from the moment they enter our Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience.

The responsibilities

In this role, you'll ensure that visitors are inspired and supported to learn about Polestar from the moment they enter our Space. Polestar has created one of the most innovative vehicles ever made, and you will help deliver an equally innovative and unforgettable customer experience. See below for a more thorough breakdown of the various tasks and areas you'll be responsible for:

• Schedule test drives and follow up on customers by walking them through the purchasing process
• Perform customer handovers at our Space in Graz & Linz
• Act as a role model of Polestar’s culture and behaviours
• Inspire and coach the team to create the energy and excitement around Polestar offers, including vehicle, financing solutions, service etc.

The ideal candidate

In order to succeed in this role, and at Polestar in general, there are a few characteristics you'll need to have. You have a customer-centric mindset, strong communication skills, and an empathetic instinct which allows you to understand the needs of people around you. You are full of energy, self-motivated and make things happen – never settling for just the status quo. To be successful in this role you will have a great eagerness to learn and passion for the Polestar brand, their dedication to design, and their commitment to sustainability. Experience in the automotive industry is not mandatory for this role, but you probably have:

• Experience in a client-oriented environment
• Fluent in German and English both spoken and written
• Valid driving license, an acceptable safe driving record
• Ability to work retail hours, evenings and weekends

The process

The minimum salary under the applicable Collective Bargaining Agreement currently amounts to EUR 29.736.- p.a. based on full-time work. If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled. The Polestar journey is an electric one.

#LI-EP1