Project Manager/ Operations Manager (m/w/d)

Deine Rolle im Team

Manage ERP Office

Tightly manage and optimize ERP project budget and resources.

Maintains project management office, documentation, templates in line with project management implementation methodology.

Manages ERP operational and implementation planning and provides direction\course correction in case of deviations\issues.

Participate as part of ERP governance structures and processes of direction and control to ensure objectives are achieved, risks are managed.

Work closely with internal stakeholders including counterparts in the Administration Division, (Budget and Finance, Procurement Services, General Services), Human Resources Services, peer members of the Information Communication and Technology (ICT) team for IT related ERP aspects including Cloud application.

Work with external ERP implementation partner ensuring contract management, milestone tracking and early risk identification and risk mitigations.

Manage ERP Team

Serve as a role model and leader for the ERP team.

Manage ERP team including functional analysts and support functions.

Foster a positive and productive team environment, promoting collaboration, innovation, and accountability.

Ensure work planning and clear direction of team including performance management.

ERP System Design and Implementation

Formalizes an ERP business case and implementation roadmap, including plan, schedules, and resource allocation.

Coordinate the development of Terms of Reference (ToR) for the ERP implementing partner in conjunction with ERP stakeholders and Procurement Services.

Supports scope control activities and facilitate alignment with ERP objectives and requirements.

Establish and execute configuration, risk management, issue management, and change management processes.

Coordinate closely with ERP team and internal and external counterparts including technical teams and evaluate how system changes will affect workflow, system integrations, data, and reporting.

Recommend changes based on their evaluations and input.

Clear understanding of data architecture, migration, and control processes

Monitor and manage functional, schedule, and budget/cost risks for ERP operations and implementation project.

Communicate, in close collaboration with the ERP team, project status at scheduled meetings and serve as a central source of ERP finance project information with the Director of Administration.

ERP Data migration and Cutover

Assess with ERP team and stakeholders' requirements for data migration.

Conduct planning for data migration and validations.

Plan for system cutover assessing impact to business operations.

ERP System Testing and Training

Manage, in close collaboration with the ERP team, the day-to-day aspects of training and testing of the ERP system before launch and post launch for fixes.

Manage a training curriculum for Administration staff, as well as programmatic and other staff on the ERP modules.

Training materials should include user guides and job aids.

Training itself should be prepared to be conducted both in-person and online.

Identify key power uses who can be trained first and then train others.

Perform other duties as assigned.

Technologien und Skills

SAP

SAP Ariba

Concur

SAP S/4Hana

SAP Successfactors

Unsere Erwartungen an dich:

Qualifikationen

Project management certification such as PMP, PRINCE2, or equivalent;

Project management certification is an asset;

Business processes management certification is an asset;

Professional accounting certification and membership in an internationally recognized accounting body is an asset;

At least two (2) SAP ERP implementations (including Finance, asset management, supply chain, procurement (P2P), HR, as examples), as a project manager is essential;

An S/4 Hana cloud migration is an asset;

Strong understanding of work practices, methods, streams, technology for SAP implementation and migration is essential;

Working with vendors and implementation partner in relation to ERP requirements is essential;

Managing client relationship with organizational counterparts is essential;

Working with senior management is essential;

Thoroughness, excellent analytical and project management skills are essential;

Ability to build strong relationships with clients, focus on impact and respond positively to constructive feedback is essential;

Excellent written and oral communication skills in English are essential;

Knowledge of other official CTBTO languages (Arabic, Chinese, French, Russian and Spanish) is desirable.

Erfahrung

A minimum of seven (7) years progressively responsible ERP implementation project management experience;

Experience with implementation of various applications including SAP Ariba, Concur, SuccessFactors is an asset;

Demonstrated experience in configuration management, data conversion approach, integrations approach, systems testing, cut-over, and end-user training is essential;

Experience in managing teams and providing guidance for work completion to satisfaction is essential;

Previous experience working within international organizations or the public sector is an asset.

Ausbildung

~ University degree in business administration, finance, information technology, or a related field.