Description:

About Dexcom

Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

We invite you to become a part of a fast growing, purpose driven team in our new established business centre in Vilnius!

As a Product Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom products.

About the Role:

Manage the end-to-end credit control process, including accounts receivable processes and collections.
Implement effective dunning processes to ensure timely and efficient recovery of outstanding debts.
Monitor customer accounts and proactively address any potential credit risks or payment issues.
Collaborate with internal departments, such as sales and billing, to resolve credit-related issues and optimize cash flow.
Prepare and distribute regular reports on aging analysis, and collection activities.
Analyse customer payment patterns and develop strategies to minimize bad debt and improve cash flow.
Provide exceptional customer service by responding promptly to inquiries via email and calls in a professional manner.

Requirements:

0-2 years experience of working in an Accounts Receivable and/ or Collection role.
Proficient verbal/written communication in English and/or German language.
Bachelor's degree in Accounting, Finance, or related field is an advantage.
Proficient working in MS Office Suite.
Excellent communication, interpersonal skills.
Self-disciplined with experience of maintaining accurate documentation and following procedures.
Strong organizational, problem-solving and analytical skills.
Ability to adapt in a fast-paced environment as company continues to grow.

Offer:

Opportunity to work in a global, innovative, fast-growing company with 8,000+ awesome colleagues.
We are offering a hybrid working arrangement, allowing employees the flexibility to work both remotely and in the office.
5 additional vacation days.
Health, Life, and Accident insurance.
Health and Wellness programs.
Private Pension plan.
Access to the best-in-class training and development programs.
Team buildings and events.
Competitive salary and additional bonuses.

Credit Control Specialist , German Speaker